Probashi union

Privacy Policy - Probashi Union

Privacy Policy

How we protect and handle your personal information

Last Updated: December 2025 | Version 2.1

Introduction

At Probashi Union, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and mobile application.

By accessing or using our services, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand our views and practices regarding your personal data.

Important Notice

This Privacy Policy applies to all users of Probashi Union services, including migrant workers, their families, and partner organizations. We may update this policy from time to time, and we will notify you of any material changes.

Information We Collect

Personal Information

We collect information that identifies you as an individual or relates to an identifiable individual, including:

  • Contact Information: Name, email address, phone number, physical address
  • Identification Details: Passport information, national ID, visa details
  • Employment Information: Work history, employer details, job preferences
  • Financial Information: Payment details, banking information (processed securely)
  • Demographic Information: Age, gender, country of origin, language preferences

Non-Personal Information

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location information (general location based on IP address)
  • Cookies and similar tracking technologies
Data Type Purpose Retention Period
Contact Information Service delivery and communication 5 years after last activity
Identification Details Verification and legal compliance 7 years for legal requirements
Usage Data Service improvement and analytics 2 years
Financial Information Payment processing 7 years for accounting purposes

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide and maintain our services, process transactions, and communicate with you about your account
  • Support Services: To offer immigration assistance, legal support, and reintegration services
  • Communication: To send important updates, service announcements, and respond to your inquiries
  • Improvement: To analyze usage patterns and enhance user experience
  • Security: To protect against fraud, unauthorized transactions, and other liabilities
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds: your consent, performance of a contract, compliance with legal obligations, or our legitimate interests in providing and improving our services.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Protection of Rights

We may share information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Restriction: Request restriction of processing of your personal information
  • Portability: Request transfer of your data to another organization
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

As we serve migrant workers across different countries, your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including through the use of standard contractual clauses or other approved mechanisms.

Questions About Our Privacy Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

info@probashiunion.com

We typically respond to privacy-related inquiries within 48 hours